Payment of out-patient fees
Please read this carefully and raise any queries with our financial team before your appointment
If you are paying personally
If you are paying personally for your consultation with the therapist, you may do so by bank transfer. You will receive an invoice from the accounts department with the relevant information following your appointment.
Payments are made to Overcoming OCD Limited.
Failure to make a payment within 7 days of the date of the invoice will result in the matter being referred to a debt collecting agent, whose charges will be added to, and be payable with, the invoiced amount.
If an organisation or another person is paying for you
If an organisation, or any person other than you, has undertaken to pay for your treatment, please ensure the details are completed in the registration form. Payments are due within 5 days of receipt the invoice. Failure to make a payment within 7 days of the date of the invoice will result in the matter being referred to a debt collecting agent, whose charges will be added to, and be payable with, the invoiced amount.
Cancellation of out-patient appointments
If you know you will have to cancel an appointment, please do so as soon as possible so that another patient can have the time reserved for you.
If you cancel less than 48 hours before your appointment, you will be charged the full consultation fee.
These charges may be waived only in truly exceptional circumstances and entirely at the discretion of the practice.
Contact information
For all queries regarding out-patient fees, please contact our Finance Team, on 07754 320201, or by email at ac******@**************co.uk